Amazon Alexa is a virtual assistant developed by Amazon, first used in the Amazon Echo and the Amazon Echo Dot smart speakers developed by Amazon Lab126. Amazon Alexa has been integrated with Echo devices to make them smart speakers.

What is Smart Speaker?

A smart speaker is a type of wireless speaker and voice command device with an integrated virtual assistant that offers interactive actions and handsfree activation with the help of one “hot word”.

Is Amazon Alexa Recording our Conversation?

The market for the smart speaker is rising as everyone wants them they are cool, you can interact with them and companies and customer are investing in them. Amazon Echo is one of those hot smart speakers out there in the market it has been integrated with Amazon Virtual Assistant Amazon Alexa.

This incident took place in Portland, Oregon inside a family house. Alexa, the digital assistant on Echo devices recorded a private conversation between a woman named Danielle and her husband. After recording the conversation, it also sent it to one of their contacts as per reported by Seattle based television station KIRO.

According to the report, the couple came to know about the recording when Danielle’s husband’s employee called them and informed that he has received audio files for their conversations. Danielle then asked Echo to play the recorded audio files. In a statement to KIRO Danielle said, “I felt invaded. A total privacy invasion. Immediately I said, ‘I’m never plugging that device in again’ because I can’t trust it.”

Read also  Google adds 'Personal' tab to search your own content

Danielle then went on to call Amazon and the company sent an Alexa engineer to investigate the matter. The engineer discovered that the logs confirmed whatever the couple was saying and apologized for the error.

Amazon’s Explanation.

In an official statement, the company said, “Echo woke up due to a word in background conversation sounding like “Alexa.” Then, the subsequent conversation was heard as a “send a message” request. At which point, Alexa said out loud “To whom?” At which point, the background conversation was interpreted as a name in the customer’s contact list. Alexa then asked out loud, “[contact name], right?” Alexa then interpreted background conversation as “right”. As unlikely as this string of events is, we are evaluating options to make this case even less likely.”

After this Amazon has also made all the conversation that Alexa records through Alexa companion App.

Warning — this can be a very long read and a very slow slog, because if you’ve had an Echo speaker for a few months, Amazon probably has a lot of recordings on you. Most are uninteresting and boring, but if you slip the word “Alexa,” into daily conversations, guess what — you’ve been recorded.

 

About the author

Rohan Mathawan

Learner, Dreamer, tech geek, found love in writing, blogger